Privacy Policy — Franchise Inquiry Form

Last updated: 23 September 2026

Jwien Food Corp (“we,” “us,” “our”) operates Tokyo Tempura, The Red Bus, BurritoMNL, and Gryn Wasabi. This policy explains how we collect, use, and protect the personal information you provide when you submit a franchise inquiry through our website or through our Meta (Facebook/Instagram) ads and Instant Forms.

1. Information We Collect

When you submit a franchise inquiry, we collect:

• Contact details: your name, mobile number, and email address
• Location: your preferred city or area for opening a franchise
• Message: any additional details you choose to share (e.g., timeline, brand interest, questions)
• Form-specific answers: where applicable, your response to budget-fit or brand-preference questions
• Technical and usage data: IP-derived location, device type, browser, language, screen size, referring source, and campaign information, collected automatically when you visit our site or interact with our ads

2. How We Use Your Information

We use the information you provide to:

• Contact you about your franchise inquiry and assess territory availability
• Match you with the brand(s) best suited to your interest and budget
• Schedule discovery calls and share franchise package details
• Improve our website, ads, and franchise recruitment process
• Maintain records of our communications with you (e.g., call notes, status updates)

We do not use your information to make automated decisions that produce legal or similarly significant effects on you.

3. Legal Basis for Processing

We process your personal information based on your consent (given when you submit the form) and, where applicable, to take steps at your request prior to entering into a franchise agreement.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Internal teams across our brand family (Tokyo Tempura, The Red Bus, BurritoMNL, Gryn Wasabi) if your inquiry is relevant to more than one brand
• Service providers who help us operate our CRM, website, and ad campaigns (e.g., Meta/Facebook, Google, our CRM platform), under obligations to protect your data
• Legal or regulatory authorities, if required by law

5. Data Retention

We retain your information for as long as necessary to respond to your inquiry, pursue a franchise relationship, or as required for legitimate business or legal purposes. If your inquiry does not proceed, we may retain limited information (such as contact details and status) to avoid duplicate outreach, unless you ask us to delete it.

6. Your Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws, you have the right to:

• Be informed about how your data is processed
• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Object to or withdraw consent for further processing
• Request deletion of your information, subject to legal or legitimate business retention needs
• File a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated

To exercise any of these rights, contact us using the details below.

7. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

Our website and ad campaigns may use cookies, pixels, or similar tracking technologies (e.g., Meta Pixel, Google Analytics) to understand how visitors interact with our site and ads, and to measure campaign performance. You can control cookie preferences through your browser settings.

9. Children’s Privacy

Our franchise inquiry form is intended for adults evaluating a business opportunity. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our form after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this policy or how your information is handled, contact us at: